Here are some tips to make ordering more efficient..
When placing your orders online, attach the original appraisal as a PDF file. The "Direct-Fax" service is a little buggy, IMHO. Attaching PDF's of the original appraisal works much better.
When ordering a review, always indicate, as appropriate, at the bottom of the order, in the comment section, that you need a:
OK, now, I know this one is nit-picky, but I was trained, many years ago, in a galaxy far, far away, by an English Major, so this is near and dear to me....
Please use proper capitalizaion when placing an order.
I can hear the moaning and groaning from here...."Who does he think he is? An English Teacher?"
Really, the issue is that we have to re-type the data in the order if It's not propertly capatilized, so It will save us a little re-typing.
If you aren't using our new online ordering system....It's EASY!!!! And it makes us more eficient and we get our reviews done faster...;) Email Tony at ablackburn@goapple.com and he will walk you through your first order.
I'll be sending out customer service forms in a few days for you to give us feedback on.
Til then......:)
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